Chemistry has frozen

If your concentrated chemistry has frozen during shipment, or after arriving at your dock, warm the chemistry up by placing it in a warm room, or by wrapping a hot-water-heater coil around the product. Becareful not to use heat high enough to melt the plastic or cardboard container. When the product is warmer than 40-50 degrees farenheit, it should appear normal. If it looks as though it is still frozen or as if chemical is floating, gently stir. If stirring still does not help, call (410) 636-5555 7A.M. to 5 P.M. EST monday through friday.

If any of the above has occured in the processor, check crossovers in the processor to ensure they are properly working. Check to see if fixer was accidentally added to developer.

Go Back